Privacy Policy
Privacy Policy for Lumy
Date of last update: 06/16/2023
Thank you for visiting Lumy's website at www.lumyskincare.nl . We value your privacy and want to ensure that your personal information is protected. In this privacy policy we explain what information we collect, how we use and protect that information, and the choices you have regarding your personal information.
- Information collection
1.1 Personal Information
We may collect personal information that you voluntarily provide when you register for an account, place an order, participate in surveys or contact us via the contact form. This personal information may include your name, address, email address, telephone number, payment information and other information necessary to provide you with the products or services you require.
1.2 Non-Personal Information
When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, language preferences, and the date and time of your visit. This information is used to improve the functionality of our website and to gather demographic information.
- Use of information
2.1 Purposes
We use the information collected to:
- Process and deliver your orders.
- Manage and personalize your account.
- To provide you with customer service and support.
- To inform you of updates, offers and promotional activities, if you have given permission for this.
- Improve our website and adapt it to your preferences.
- Prevent and detect fraud and other illegal activities.
- Comply with legal obligations and resolve disputes.
2.2 Confidentiality and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration. We store your data securely and ensure that only authorized personnel have access to this data.
- Sharing information
3.1 Third Parties
We may share your personal information with trusted third parties, such as payment processors and shipping services, to process and fulfill your orders. These third parties have access only to the personal information necessary to perform their functions and are contractually obligated to keep the information provided confidential and protect it.
3.2 Legal Disclosures
We may disclose your personal information as required by law or in the good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to a legal request.
- Your rights
You have certain rights regarding your personal data. You can request us to:
- Access the personal information we have about you.
- Correct incorrect or incomplete personal information.
- Have your personal data deleted.
- Limit the use of your personal information.
- Object to the processing of your personal data.
- Receive your personal data in a structured, commonly used and machine-readable format.
- Cookies
Our website uses cookies to improve your user experience and to enable certain functions. You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of the website.
- Links to external websites
Our website may contain links to external websites that are not covered by this privacy policy. We encourage you to consult the privacy policies of such websites as we have no control over their content, privacy practices or policies.
- Changes to the privacy policy
This privacy policy may be updated from time to time. We will post the date of the last privacy policy update at the top of this page. We encourage you to regularly check our privacy policy to stay informed of any changes.
- Contact
If you have any questions about this privacy policy or would like to exercise your rights in relation to your personal data, please contact us at support@lumyskincare.nl.
This privacy policy is effective from 16/06/2023 and is subject to applicable data protection laws and regulations.